REFUND & RETURN POLICY

Thank you for shopping with Mobile Phones 4 Less, operated under the legal entity Recycling Surplus Inc. (DBA: ABM System), located at 9329 Alberene Drive, Houston, TX 77074.

Your satisfaction is important to us, and we want to make your return or exchange process as smooth as possible. Please review our policy below before making a return or refund request.

1. Return Eligibility

To qualify for a return or exchange, the product must meet all the following conditions:

  • Unused and in original condition
  • Returned within 7 days of delivery
  • Packaged in its original box with all accessories, manuals, and seals intact
  • Returns that do not meet these criteria may be subject to denial or a restocking fee.

Color/Storage Variations – 15-Day Replacement Policy with additional charges. We understand preferences can change.

If you wish to upgrade storage capacity or choose a different color, we offer a 15-day replacement window.

  • The item must be unopened and in its original condition
  • Additional charges may apply based on the selected model variation

2. How to Initiate a Return

To request a return or replacement, please contact our support team:

Provide your order number, reason for return, and any supporting images if the device is defective or incorrect.

3. Refund Process

Once we receive your return at our facility, we will inspect the item to ensure it meets our policy requirements:

  • The inspection process begins within 2 business days of receipt.
  • If approved, your refund will be processed to your original payment method.
  • Depending on your bank or credit card provider, it may take 3–7 business days for the refund to reflect in your account.

4. Return Shipping Responsibility

  • If the return is due to our error (e.g., wrong item shipped, product damage), we will cover the return shipping cost.
  • For all other returns (e.g., change of mind, wrong selection), the customer is responsible for return shipping charges.
  • We recommend using a trackable shipping service and sharing the tracking number with our team to avoid delays.
  • Non-Returnable Items.

Please note, we cannot accept returns on:

  • Devices that have been opened, used, or show signs of wear.
  • Devices returned without packaging or accessories.
  • Returns requested after 7 days of delivery.

Final Words

Your trust matters to us. By shopping with Mobile Phones 4 Less, you agree to comply with this Refund & Return Policy.

If you have any questions or concerns, don’t hesitate to contact our team—we’re here to help make your experience seamless and satisfying.

Business Contact Details

Mobile Phones 4 Less (ABM System)

9329 Alberene Drive, Houston, TX 77074

📞 +1 832 343 6404

📧 sales@mobilephones4less.com